Thinkiyo

Rental & Booking CRM

Full CRM for rental businesses with availability management, automated messaging, and lifetime value tracking.

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Real-time
Availability sync
Automated
Full customer lifecycle
Multi-channel
Booking & payment flow
Custom
Reporting dashboard

Overview

A full rental booking platform with availability management, payment processing, and customer-facing flows, paired with a CRM that captures every interaction and automates the entire customer lifecycle from booking to repeat visit.

What we build

Inside the Rental & Booking CRM build

  • Availability Calendar ManagementReal-time sync across properties, inventory, or assets with buffer management and multi-channel consistency.
  • End-to-End Booking FlowGuest-facing flows, payments, deposits, cancellations, and refunds handled end to end.
  • Customer Lifecycle CRMEvery booking creates a customer record with complete interaction history, preferences, booking patterns, and lifetime value tracking.
  • Automated Messaging SequencesBooking confirmation, pre-arrival preparation, in-stay check-ins, post-stay follow-up, review requests, and win-back campaigns, all automated.
  • Operator Performance DashboardOccupancy, revenue, channel performance, and customer retention in a single view.

Sample workflow

How it runs in practice

01

Guest Post-Stay Sequence

Guest checks out. System triggers: thank-you message at checkout, review request 24h later, win-back offer at 60 days if no new booking. All personalised with their stay details. Zero manual input.

Stack

Tech we work with

Next.jsPostgreSQLStripeTwilion8nSendGridWhatsApp BusinessCloudflare

Frequently asked about this build

Does this work for short-term rental or long-term?

Both. The booking and availability logic is configurable for nightly, weekly, or monthly stays, and for single or multi-property operators.

Can it integrate with Airbnb or Booking.com channels?

Yes, we integrate with channel managers like Guesty or Lodgify, or build direct channel connections where needed.

More in Operations

SuperAgency OS

Full operating system for running an AI-powered agency, client portals, project management, and automated reporting in one.

AI Project Management

Custom PM system where AI extracts tasks, balances workload, and generates status updates automatically.

Custom AI Agents

Bespoke AI agents for your exact workflow, any tool, any trigger, with full observability and human-in-the-loop controls.

Every build is shipped from scratch around your exact workflows and tools, and the source code is yours to keep.

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