MEET MOSAIC

Every customer.
One useful picture.

Bring your data together, understand the person behind it, and act on the answer without waiting for a report.

See Mosaic in action
Mosaic · Customer 360 Live
PS
Priya Sharma
Lifetime value $3,240
MERGED FROM 5 SOURCES
ShopifyKlaviyoZendeskStripeGA4
Emailpriya.sharma@gmail.com
LocationMelbourne, AU
SegmentVIP · High intent
First seenMar 2023
Orders14
Activity timelineunified
Shopifynow
Placed order #10428 · $184
Klaviyo2h
Opened “Winter drop” email
Zendesk1d
Ticket resolved · sizing question
GA41d
Viewed 6 products, added 2 to cart
✦Ask anything about this customer…Ask
THE CUSTOMER 360

Stop stitching exports.
Start seeing the customer.

Mosaic connects CRM, commerce, support, marketing, and product data into one profile your whole team can trust.

One profileEvery source connected
◎CRMConnected
◈CommerceConnected
✦SupportConnected
↗MarketingConnected
▦ProductConnected
ASK YOUR DATA

Questions in.
Useful answers out.

Your team can ask in plain English and see the answer, the chart, and the rows behind it.

Mosaic queryGoverned data
Which customers are most likely to churn?
Ask Mosaic anything about your customers.
FROM INSIGHT TO ACTION

Make the data
do something.

Build a live audience, share it with the right channel, and keep it updated as customers change.

01SEGMENTCustomers who bought twice
VIP · High intentReturning customers
02UNDERSTANDWhat changed this month
03ACTIVATESend the right next message
Audience ready
BUILT ON YOUR DATA

One source
everyone trusts.

Mosaic runs on your warehouse, with governed access and full lineage. Your team gets clarity without giving up control.

Make it yours
MosaicYour customer graph
Your warehouse Governed answers Live audiences

Make every customer
make more sense.

Let’s talk Mosaic Meet the rest of the suite