Every customer, unified. Every answer, one question away.

Mosaic assembles data from every tool you run, CRM, ads, web, support, and product, into a single customer profile, and lets your team ask questions in plain English.

Mosaic · Customer 360 Live
PS
Priya Sharma
Lifetime value $3,240
MERGED FROM 5 SOURCES
ShopifyKlaviyoZendeskStripeGA4
Emailpriya.sharma@gmail.com
LocationMelbourne, AU
SegmentVIP · High intent
First seenMar 2023
Orders14
Activity timelineunified
Shopifynow
Placed order #10428 · $184
Klaviyo2h
Opened “Winter drop” email
Zendesk1d
Ticket resolved · sizing question
GA41d
Viewed 6 products, added 2 to cart
Ask anything about this customer…Ask

Built to work with the platforms your team already uses

SalesforceHubSpotGA4MetaGoogle AdsStripeSnowflakePostgres

What teams see after switching to Mosaic.

360°
view of every customer
20+
sources unified
Plain English
to query it all

Everything Mosaic does, in one place.

Unify customer data from every source into one profile, then chat with it.

Connectors
Salesforce
Real-time
128,420 rows
HubSpot
Batch · 1h
54,109 rows
GA4
Streaming
902,344 rows
Stripe
Real-time
41,207 rows
Zendesk
Batch · 1h
18,664 rows
Postgres
Streaming
210,558 rows
6 sources syncing into your warehouse

Connect every source

Pull from CRM, ad platforms, web analytics, support, billing, and your product database into one warehouse, without a data-engineering project.

Identity resolution
Shopify★ email
priya.sharma@gmail.com
Klaviyophone
P. Sharma · +61 4••• 221
Zendesk★ id
Priya S. · cust_88213
Stripefuzzy · name
psharma@work.co
PS
Golden record
4 merged
98% match confidenceFull lineage kept ↗

Identity resolution

Fuzzy-match and merge records across every source so one person is one profile, not five near-duplicates scattered across systems.

Ask Mosaic
Which customers churned last quarter and what did they spend?
142 churned customers · $268,400 lost revenue
CustomerChurnedSpend
Priya SharmaQ3 2025$3,240
Marcus LeeQ3 2025$1,880
Aditi RaoQ4 2025$2,410
Showing 3 of 142 · View SQL · Drill to raw rows

Chat with your data

Ask questions in plain English, “which customers churned last quarter and what did they spend?”, and get the answer, the chart, and the underlying rows.

Segments
VIP · LTV > $2kLive4,182
At-risk · no order 90dLive9,640
Cart abandoners · 7dLive2,318
New · first orderLive1,507
+ New segmentMembership updates in real time

Segments & audiences

Build live segments from any attribute or behaviour and keep them updated automatically as new data lands.

Activation
V
VIP · LTV > $2k
4,182 profiles · pushing to 4 destinations
Meta Ads4,182Synced
Google Ads4,182Synced
Klaviyo email3,910Syncing…
Salesforce4,1822-way sync
Journeys trigger automatically on data change

Activate anywhere

Push segments straight to your ad platforms, email, and CRM so the unified view actually drives campaigns, not just dashboards.

Connectors
Salesforce
Real-time
128,420 rows
HubSpot
Batch · 1h
54,109 rows
GA4
Streaming
902,344 rows
Stripe
Real-time
41,207 rows
Zendesk
Batch · 1h
18,664 rows
Postgres
Streaming
210,558 rows
6 sources syncing into your warehouse

Owned & governed

It all runs on infrastructure you own, with role-based access and audit trails, no per-record fee, no data hostage situation.

Unify customer data from every source into one profile, then chat with it.

One database behind every workflow, so nothing is stitched together after the fact and every team sees the same truth.

See how it works →
Activation
V
VIP · LTV > $2k
4,182 profiles · pushing to 4 destinations
Meta Ads4,182Synced
Google Ads4,182Synced
Klaviyo email3,910Syncing…
Salesforce4,1822-way sync
Journeys trigger automatically on data change

One Mosaic, wired into the tools you already run.

It reads and writes to your existing stack over a clean API, so nothing becomes another island of data.

SalesforceHubSpotGA4MetaGoogle AdsStripeSnowflakePostgres
For the first time we have one number everyone agrees on, and the team can just ask it questions instead of waiting on a report.
HHead of DataAU sports & membership org

Built for the industries you run in.

Pick your world and see exactly where Mosaic slots into the workflows your team already runs every day.

Lower ops cost

Mosaic for Financial Services

Where it fits in day to day:

  • Regulatory reporting
  • Client onboarding and KYC
  • Internal operations and reconciliation
See Financial Services use cases
Segments
VIP · LTV > $2kLive4,182
At-risk · no order 90dLive9,640
Cart abandoners · 7dLive2,318
New · first orderLive1,507
+ New segmentMembership updates in real time

Live in weeks, not a year-long rollout.

01

Connect

We wire up every source that holds customer data, CRM, ads, web, support, billing, product.

02

Resolve

Identity resolution merges records into one golden profile per customer.

03

Ask & segment

Your team queries in plain English and builds live audiences on top.

04

Activate

Push those audiences to the channels and tools that run your campaigns.

Mosaic vs. enterprise CDPs

Per-seat SaaSMosaic
Pricing modelPer record / per profile, escalatingOne price, yours forever
As you growBill climbs with every new recordFlat, unlimited records
QueryingSQL or a BI seatPlain-English chat for everyone
Where data livesTheir cloudYour warehouse, self-hostable
ActivationPaid add-on destinationsIncluded

Good to know

How does identity resolution decide two records are the same person?+

A mix of deterministic keys (email, phone, customer ID) and probabilistic matching on name, address, and behaviour, with full lineage so you can see and override every merge.

Is the plain-English querying accurate?+

Queries run against your governed data model, and every answer shows the underlying rows and the query it generated, so results are auditable, not a black box.

Is this per-seat SaaS?+

No. It is a product you own outright, the software, your data, and the infrastructure it runs on. Deploy it in your own cloud, add unlimited seats, self-host it, extend it. No per-user fee that scales against you forever.

See Mosaic on your own data.

Book a 30-minute demo. We’ll show you Mosaic running on your data, then get your team set up.