Thinkiyo designs and engineers custom AI systems — automation, agents, and LLM infrastructure — for businesses that need results measured in hours saved and revenue moved, not slide decks.
Most businesses are sitting on thousands of hours of manual, repetitive work — data entry, reporting, follow-ups, onboarding, approvals. Not because they haven't tried to fix it, but because generic tools don't fit the actual workflows.
Thinkiyo exists to build the custom layer that generic platforms can't reach. We design AI systems that understand your specific data, your specific tools, and your specific failure modes — and we ship them fast.
Every engagement ends with a working, documented, tested system in production. Not a roadmap. Not a proof of concept. A system.
No brittle glue automations. We build with clean architecture, error handling, retry queues, audit trails, and monitoring built in from day one. Systems that survive real volume.
Every agent and decision workflow includes configurable escalation thresholds. When confidence is low or stakes are high, humans are looped in automatically — not as an afterthought.
We measure accuracy, latency, cost, and failure rates on every system we ship. If it can't be evaluated, it can't be improved. We run evals before and after every update.
Most agencies consult and hand off. We stay from scoping through deployment. A senior engineer leads every engagement, accountable from the first call to the final handover.
No templates dressed up as custom work. Every system is architected for your specific stack, constraints, and failure modes. Your architecture brief is unique to you.
We integrate with the tools you already run — Salesforce, HubSpot, SAP, NetSuite, Xero, custom APIs. No platform lock-in, no rip-and-replace required.
Walkthroughs, credentials in your vault, monitoring dashboards under your control, and complete documentation. You own it entirely — we're not a dependency.
Thinkiyo is a tight team of AI engineers, backend developers, and automation specialists. No account managers, no layers. The person who scopes your engagement is the same person who builds it.
We're based in Perth, Western Australia, with engineering coverage across AEST, AWST, and IST time zones — real availability for clients across Asia-Pacific, India, the Middle East, and Europe.
Every engagement is senior-led. The engineer who designed your architecture is on every review call and owns the handover. No junior hand-offs.
The Automation Audit is 1 week. The build is 2–4 weeks. You get a working, documented, production-grade system — not a presentation about one.
Start with an AuditStart with an AuditThe Automation Audit maps your workflows, finds failure modes, models your data, and produces an ROI estimate with rollout plan — delivered in 5 business days.
We build on and around what you already use. No platform migrations, no new SaaS subscriptions unless genuinely needed.
Logging, error alerting, retry queues, performance dashboards — all production-grade. Your team gets full visibility from day one.
Every workflow has a runbook. Every integration has an explanation. Every agent has an eval harness. You could maintain this without us.
Walk-through calls, credential vaults transferred, dashboard access confirmed, escalation paths documented. It's yours — no lock-in.
Automation
AI / LLMs
CRMs
Comms
Data
Web & API
We're headquartered in Perth, Western Australia. Our engineering team spans AEST, AWST, and IST time zones, which means real availability for clients in Asia-Pacific, India, the Middle East, and Europe.
Primarily SMEs (10–500 employees) and growth-stage companies outgrowing manual processes. We also work with enterprise teams who need a specialist AI build team that can move faster than internal IT.
Yes. After delivery, we offer a monitoring and iteration retainer. We set up alerting so you're never surprised by a failure, and run monthly optimisation reviews on any system we've built.
The Automation Audit is a 1-week engagement that produces a full workflow map, failure analysis, and ROI model. Many clients use it as a standalone deliverable before committing to a build. Audit cost is credited toward any subsequent build.
20-minute call. No pitch deck. Just a direct look at where automation ships ROI fastest.
