Retail runs on inventory accuracy, local marketing, and customer experience. Vicinity handles hyperlocal, multi-store marketing and your dealer network, Mosaic unifies customer data across every channel, and Relay watches reviews and reputation. You own all three outright, deployed in your own cloud with unlimited seats.
Physical retail has been under structural pressure for over a decade, but the retailers who thrive treat their operational stack as a competitive moat. Local marketing, unified customer data across channels, and store-to-store coordination are the differentiators that separate growing retailers from declining ones. Owning those systems across every location, rather than renting a per-store subscription for each, is what turns the stack into a moat instead of a cost.
Real-time inventory across stores and online, with intelligent replenishment that accounts for store-specific velocity, supplier lead times, and seasonality.
Staff scheduling, daily reporting, exception management, and store-to-store coordination. Replaces manual spreadsheets with systems that surface what needs attention.
Customer profiles unified across in-store and online, with personalized outreach driven by real purchase history. Beyond what generic CRM tools handle.
The products for Retail teams
For retail teams, the products are yours to own. You deploy them in your own cloud or self-host them, run them with unlimited seats, and keep your data on infrastructure you control. One owned system replaces a stack of subscriptions. Book a demo to see the products on your own workflows.
Yes. Mosaic and Vicinity connect to major retail POS platforms, directly where APIs allow and via middleware where they do not. Your POS stays, and the owned products sit on top, running in your own cloud.
Yes. Multi-store is exactly what Vicinity is built for: hyperlocal marketing, regional campaigns, and centralized reporting across every location, with unlimited seats so each store works in the same owned system.
That is most retailers. Mosaic unifies customer profiles across in-store and online into one owned customer data platform, so the omnichannel view lives on infrastructure you control.
