The Relay blog
Notes on customer care, reviews and answering every conversation well.
How Relay works, from first message to resolved case
A walkthrough of Relay: one inbox for every channel, AI agents grounded in your policies, routing with SLAs, crisis alerts and reporting. Read the post →All posts
How to answer every Google review without a bigger team
A practical system for replying to every Google review, fast and in your voice, without hiring more people to do it.3 minIntroducing Relay: your whole online reputation, one platform
Listening, reviews, replies, crisis alerts and reporting together, so you manage your entire online reputation from one place.1 min