Built for restaurants, cafes, bars and QSR chains.
Your venue, your colours, your menu in the app.
Scan. Play. Win.Table 6
7:425G
Marlow'sHi Aisha, welcome back
A
Your points
12,480pts
Insider, 1.25x
Next: free Smash Double2,520 to go
Burger DashBeat 18,000 today
14,960
Shake upgradeMembers only, today
Use
Daily spinDay 4 of your streak
Spin
HomeRewardsPlayMy code
Example data
You wonFree loaded fries
MRL-7QK-2FSingle use, any Marlow's
Loyalty that plays like a game.
Three loops run on their own once you set them up, and each one ends with a guest walking back through your door.
One guest’s month, on the high-score board.
Every bill, game and offer adds to the same score. Scroll through Aisha’s first thirty days at one burger bar.
Earn. Points on every bill, tiers that earn faster and a rewards menu priced from your own dishes.
Play. A game at every table, a daily spin and challenges that pay out in prizes.
Return. Offers triggered by what each guest does, from a birthday to a month away.
Marlow’s
PlayerAisha K.
Day30
Points11,400
RegularInsiderHouse favourite
01Scans the table QR, joins, plays Burger DashLemonade won
01$36 bill scanned at the counter+3,600
05Daily spin, day 4 of the streak+150
09Quest step 2, back with a $24 bill+2,400
14Moves up to Insider, earns 1.25xTier up
21Members-only shake upgrade brings her in, $42 bill+5,250
30Burger Dash at table 6, scores 19,240Prize below
Tonight’s prize, picked by the serverLemonade on usShake upgradeDessert on usLemonade on usSmash DoubleShake upgradeDessert on usLoaded fries on usMRL-FRY-31
Example data
Your own rewards app, in your brand.
Guests earn on every bill and spend points on dishes from your menu. Higher tiers earn faster, so regulars have a reason to pick you again.
Points on every bill
Tiers with faster earning and perks
Rewards priced from your menu
Opens in the browser, no download
Rewards12,480 pts
Mango lemonade4,000 pts
Loaded fries6,000 ptsRedeem
RedeemedMRL-4HD-9PShow it at the counter
Shake upgrade3,000 pts
Smash Double2,520 to go
Regular1x points
Insider1.25x points
House favourite1.5x and a birthday treat
Example data
Games at the table. Prizes they come back for.
Guests scan the table QR and play a short game in your colours while the order cooks. The score sets the prize, and the prize is redeemed on the next visit.
Scan the table QR and play
Your dishes and mascot in the game
The server decides every prize
Daily spin, quiz and photo contests
Burger DashMarlow's, table 6
19,240
You wonLoaded fries on us
MRL-FRY-31
Prizes tonight
Smash Double on us30,000 and up
Loaded fries on us18,000 and up
Lemonade on us8,000 and up
Daily spinQuizPhoto contest
Example game
Quests that pull the next visit forward.
A return-visit quest pays a voucher at every step, and each step can ask for a slightly bigger bill. Challenges and streaks keep members opening the app between visits.
Five-step return-visit quest
A minimum spend on each step
Visit-every-venue trail for groups
Daily, weekly and monthly challenges
Return-visit questStep 3 of 5
1Any spendLemonade
2$20 or moreFries
3$25 or moreShake
4$30 or moreDessert
5$35 or moreBurger
Eat at every venue2 of 3
Rate this week's visitDone, +200
Daily spin streak
Example data
The right offer, the moment it matters.
COMBO watches what each member does and reacts on its own. A guest who has been away for a month hears from you before they forget you.
We-miss-you after 30 days away
Birthday treat, once a year
Reminder before a voucher expires
Welcome and first-reward moments
Automatic momentsAll on
We miss you30 days since the last visit
Birthday treatOn the day, once a year
Voucher expiringThree days before it ends
First reward readyFirst time the balance is enough
EmailApp inboxAisha, it has been a while.
Your next shake is on us this week.
MRL-SHK-08
Example data
Deals for the members who need them.
Publish a deal or a daily special, pick an audience, see exactly how many members are in it, and tell them in one go.
Everyone, active, new or by home venue
The count before you send
In-app inbox, with an optional push
Daily specials and member perks
New campaign
All members2,140
Active in 30 days864
Joined in 30 days212
Home venue, Harbour Street731
Member perkTwo-for-one Smash Doubles, Tuesday
Goes to 864 members in their app inbox, with a push.Send
Example data
Redeem at the counter in seconds.
Staff scan the member's code on any phone or tablet, type the bill, and the points land. Reward codes burn on the first scan, so a screenshot is worth nothing.
A scanner on any phone or tablet
Member code refreshes every 60 seconds
Single-use reward codes
One payout per bill, even on a retry
My code
New code in 38s
Staff scannerHarbour Street
Bill$42.00
MemberAisha K., Insider
Points added+5,250
VoucherLoaded fries
Redeemed
Example data
See who comes back, venue by venue.
One dashboard for members, activity, spend and what your rewards really cost you, for one cafe or the whole group.
Members and active members
Spend by venue, any date range
Where members sit in the quest
Points owed, at food cost
DashboardLast 30 days, all venues
Members2,140+212 new
Active864
Points issued3.9M
Owed at food cost$4,120
Spend by venue
Harbour
Old Town
Northside
Quest, where members are
Step 1410
Step 2254
Step 3168
Step 490
Done49
Example data
Your guests. Your list. Your rules.
Reviews, by the rules
Every guest gets the same invite to rate their visit, good night or bad. No prize ever depends on a review.
Your list stays yours
Members live in your own database, and can sync to the CRM you already use.
Opt-in on every email
Only members who said yes get marketing email, and every one has a way out.
Built with you
Thinkiyo sets up your app, your game and your rewards, and keeps tuning them with you.
COMBO is gamified loyalty for restaurants, cafes, bars and QSR chains. Guests earn points on every bill, play games for prizes, and get offers at the right moment, all in your brand.
Do guests need to download an app?
No. The rewards app opens in the phone's browser from a QR code, and guests sign in with their email.
How do points get onto a member's account?
Staff scan the member's code and type the bill, or the guest uploads a photo of the receipt for approval. A direct link to your till is planned, not live yet.
How do you stop people gaming the rewards?
The server picks every game prize. Reward codes work once, the member code changes every 60 seconds, and the same receipt cannot be claimed twice.
How does COMBO bring lapsed guests back?
COMBO tracks each member's last visit. Thirty days after it, a we-miss-you message goes out by email to members who opted in, and to their app inbox.
Can it work across several venues?
Yes. Points, rewards and the member list are shared across the group, and each venue gets its own scanner, offers and numbers on the dashboard.
Tonight's guest. Next week's regular.
Send your menu and logo, and we will mock up your rewards app and your game.