Key takeaways
- Three ways to run: Each product can run in our cloud, in your own cloud account, or fully self-hosted.
- Access follows the role: People see what their role allows, and nothing more.
- Every action is on record: Who drafted a reply, who approved it, who exported a list, and when.
- Built for the rules you work under: The Australian Privacy Principles, GDPR and UK GDPR shape how each product handles personal data.
- No data hostage situation: Because the data lives in your database, there are no export limits and no fee to get your own records back.
Most software asks you to send your customer data somewhere else and trust that it is looked after. We think the better default is the other way around: the software comes to your data.
Three ways to run
Each product can run in our cloud, in your own cloud account, or fully self-hosted. When it runs in your account, the software and the data it touches stay in your tenancy.
Access follows the role
People see what their role allows, and nothing more. A support agent works the inbox. A manager sees the reports. An owner controls who gets in.
Every action is on record
Who drafted a reply, who approved it, who exported a list, and when. The audit trail is part of the product, not an add-on.
Built for the rules you work under
The Australian Privacy Principles, GDPR and UK GDPR shape how each product handles personal data.
No data hostage situation
Because the data lives in your database, there are no export limits and no fee to get your own records back. If you stop using a product, your data is still where it always was.
If you have a specific security or residency question about a product, ask us.