# Rapport

> Rapport is a sales CRM for wholesalers and distributors who sell from stock. Accounts, pipeline, WhatsApp and email, and a live product catalogue in one place, so every quote checks the shelf first. Runs in your cloud.

Rapport is a product made by Thinkiyo (https://thinkiyo.com/). Rapport is available now; a Thinkiyo team sets it up with each customer. Like every Thinkiyo product, Rapport runs in the customer's own cloud or self-hosted, and customer data stays in the customer's own database. A person approves anything that goes out to a customer. Contact: hello@thinkiyo.com.

## What it is
The sales CRM for distributors that knows what's on the shelf. Reps see accounts, deals, WhatsApp and live stock in one place, and quote without calling the warehouse.

A sales CRM with a product catalogue and live stock built in, for wholesalers and distributors who sell physical products from stock. Pipeline, account timelines, WhatsApp, email and call capture, follow-up sequences, a daily priority list and forecasting, running in the customer's own cloud.

## Who it is for
Wholesalers and distributors that sell physical products from stock, and their sales reps

## Key capabilities
- The list is already made: Her list ranks a quiet quote, a delivery and two reorders.
- A WhatsApp lands on the account: Rafael's WhatsApp files itself under Coastline, next to last month's order.
- A quote built from the shelf: Matte black is short, so her approved reply offers brushed nickel.
- A site visit, logged in a minute: A note after the Bayview visit, and the sequence takes over.
- The manager sees the week, unasked: Her manager opens the forecast, and nobody rebuilt a spreadsheet.
- Runs in your cloud: Your cloud account or self-hosted, never a shared platform.
- Your own database: A database you own, with an audit trail of every change.
- You approve what customers see: Nothing reaches a customer until your team approves it.
- Set up with you, supported after: Thinkiyo imports your data, sets up with you and stays.

## Pages
- [Rapport](https://thinkiyo.com/rapport/): The sales CRM for distributors, with live stock
- [Full text for language models](https://thinkiyo.com/rapport/llms-full.txt): every section, the FAQ and every blog post as plain text
- [Blog](https://thinkiyo.com/rapport/blog/): Notes on selling from stock, for distributors and wholesalers.

## Blog
- [How Rapport works: a sales CRM with live stock for distributors](https://thinkiyo.com/rapport/blog/how-rapport-works/): A walkthrough of Rapport: live stock next to accounts, quotes built from the catalogue, WhatsApp on the timeline, sequences and forecasting.
- [How to stop quoting stock you don't have: a guide for distributors](https://thinkiyo.com/rapport/blog/how-to-stop-quoting-stock-you-dont-have/): Why distributor quotes go wrong, and a practical process for quoting from live stock, keeping WhatsApp orders on record and following up.

## Optional
- [RSS feed](https://thinkiyo.com/rapport/blog/rss.xml)
- [Privacy](https://thinkiyo.com/rapport/privacy/)
- [Terms](https://thinkiyo.com/rapport/terms/)
- [Thinkiyo](https://thinkiyo.com/llms.txt): the company and every other Thinkiyo product