# Mosaic

> Mosaic is a customer data platform. It connects your CRM, point of sale, web and app, email, bookings and billing, matches every record into one profile per customer, and lets your team ask questions, build segments and send campaigns with consent checked first.

Mosaic is a product made by Thinkiyo (https://thinkiyo.com/). Mosaic is available now; a Thinkiyo team sets it up with each customer. Like every Thinkiyo product, Mosaic runs in the customer's own cloud or self-hosted, and customer data stays in the customer's own database. A person approves anything that goes out to a customer. Contact: hello@thinkiyo.com.

## What it is
One live profile for every customer. Connect every system that knows your customers, match them into one record, then segment, ask and send from it.

A customer data platform. Mosaic connects CRM, point of sale, web and app, email and SMS, bookings and billing data, resolves records into one golden profile per customer with readable match rules, calculates lifetime value and churn risk, answers plain-English questions with charts and segments, and activates campaigns with consent and exclusion rules applied first. It runs in your own cloud with your own database.

## Who it is for
Marketing, data and customer teams at businesses with customer data spread across several systems

## Key capabilities
- Bring every source in: Each system runs as a data stream, with its fields mapped into one customer model.
- Six records. One person: Matching runs on rules you can read, in the order you set.
- The whole customer on one page: Every order, visit, click and booking on one timeline, with scores and consent beside it.
- Audiences that keep themselves current: Build a segment with rules, or describe it in a sentence. People drop in and out as they act.
- Ask a question. Get the people behind it: Plain-English questions run real queries on your data, and show the query they ran.
- Send with consent checked first: Mosaic removes anyone without consent or caught by your exclusion rules before a campaign goes out.

## Pages
- [Mosaic](https://thinkiyo.com/mosaic/): One profile for every customer, from every system
- [Full text for language models](https://thinkiyo.com/mosaic/llms-full.txt): every section, the FAQ and every blog post as plain text
- [Blog](https://thinkiyo.com/mosaic/blog/): Notes on customer data, unified profiles, segments and activation.

## Blog
- [Ask your customer data a question](https://thinkiyo.com/mosaic/blog/ask-your-customer-data-a-question/): Mosaic joins customer data from every tool into one profile per person, then lets anyone on the team ask it questions in plain English.
- [How Mosaic works: one profile per club member](https://thinkiyo.com/mosaic/blog/how-mosaic-works/): A walkthrough of Mosaic for clubs: six connected sources, readable matching rules, plain-English questions, live segments and consent-checked sends.
- [How to build a single view of every club member](https://thinkiyo.com/mosaic/blog/how-to-build-a-single-view-of-every-club-member/): A practical guide for clubs joining membership, POS, gaming, bookings and email into one member profile, with consent and exclusions respected.

## Optional
- [RSS feed](https://thinkiyo.com/mosaic/blog/rss.xml)
- [Privacy](https://thinkiyo.com/mosaic/privacy/)
- [Terms](https://thinkiyo.com/mosaic/terms/)
- [Thinkiyo](https://thinkiyo.com/llms.txt): the company and every other Thinkiyo product